A refund policy acting as the minority of your competitors can be one of the most efficient tools to draw away customers, as it provides them with security and promotes the brand name. However, the provider should go with a balanced policy to serve as a deterrent to customers.

Bidding

We provide an online auction site, whereby, we grant full refunds should any disputes arise exchanged between sellers and buyers. The Claim Form completed by the Policyholders together with the Policyholder's Details should be emailed to us. And then, the investigating unit of our department will do an audit of the specifications. This audit will be filed before the panel within a span of 2-3 working days. The fame wheel being the biggest concept for us, it's claim is under our top priority and the best practices are implemented from time to time.

Examples :

• Our live car auction has space for a lot of bidders, and titles will be given to the highest bidders. That other bidder might also file a complaint, in this case we will also put our best foot forward to investigate it.
• Before the particular car can be bid on it will be inspected and a document that will indicate the level of the defects will be issued. The bid will be based on this level of imperfections. The vehicles delivered by Fame Wheels SMC Pvt Limited will be authenticated. Thus condition of the car will also be ascertained before delivery. Buyers can request for a warranty of our service charges within 24 hours in case of any problems caused during processing of paperwork and/or inspection.
• Persons can also withdraw the subscription charges of 5000 for a convenient cause like a conflict.
• Once a productive bid has been placed, the given value will be transferred to the statement of accounts of Fame Wheels SMC Ltd. In a situation whereby both parties does a disagreement in silhouetting the transaction process, we will definitely refund the paid amount within seven days of verifying the whole transaction process.

Bidding Security Deposit (Refundable if dispute claim justified):

• Vehicles priced from 1 to 10 lakhs: Security deposit of 10,000 Rs
• Vehicles priced from 10 to 25 lakhs: Security deposit of 20,000 Rs
• Vehicles priced from 25 to 50 lakhs: Security deposit of 30,000 Rs
• Vehicles priced from 50 to 75 lakhs: Security deposit of 40,000 Rs
• Vehicles priced from 75 lakhs to 1 crore: Security deposit of 50,000 Rs
• Vehicles priced over 1 crore: Security deposit of 100,000 Rs

Inspection

Among the services that our team of our professional inspectors offer is that we take part in inspections, conforming to the customers' requirements, using inspection tools and the support of IT apps. In case of any occurrence of problems concerning the inspection report, customers are welcome to ask for an amount of money half the paid amount by checking the form and sending email. We are seeking to investigate this issue to provide the refund we owe you.

Partial refunds are granted (if applicable):

Upon getting your refund application, we will send back to you an email notifying you already their receipt. Further, we shall also inform you of the acceptance or rejection of the refund that you request. If your refund is approved, the payment will appear on your credit card or initial methods of payment, and the process is usually within a certain number of days.

Late or missing refunds:

Check your bank account now and try to connect to your credit card company in order to get your refund. In case you’ve completed everything as indicated above and see no refunds, feel free to reach us by mail (mailbox details) and/or phone number.

Feature Ads

• We, the society, stress for enforcing the highest standards in business. Advertisements that are the feature will be displayed on top of commercial lists on the market without the competition or privilege. This will be 100% refundable if the customer disagrees with the placement and the visibility on the website of our company as one of the top listings on the website.
• The price of Fame Wheels ads varies upon selected features and the amount listed on Fame Wheels site.
• Claimants need to fill the return form with all the details and send it to us through email or scanner by date of claim on priority basis. The desired division will undertake the inquiry, and we will send the report along the findings to you within 2-3 working days. Fame Wheels SMC Pvt Limited we are a trustworthy business following the highest business principles which include any and every claim.